Job Description
JOB SUMMARY
- The Regional Manager for the Logistics Department will oversee and manage logistics operations across a designated region to ensure efficiency, cost-effectiveness, and alignment with organizational goals. The role includes supervising teams, optimizing supply chain activities, managing budgets, and driving performance to achieve exceptional customer satisfaction.
KEY DUTIES
Strategic Leadership
- Develop and implement logistics strategies to achieve operational excellence within the assigned region.
- Identify opportunities for process improvements and cost savings.
- Align regional logistics objectives with the overall organizational goals.
Operational Oversight
- Monitor daily logistics activities, including warehousing, transportation, and inventory management.
- Ensure compliance with regulatory requirements, safety standards, and company policies.
- Optimize route planning, delivery schedules, and freight costs to meet KPIs.
Team Management
- Lead, mentor, and motivate logistics teams across the region.
- Conduct performance evaluations and provide coaching to ensure individual and team success.
- Manage staff to build a high-performing logistics team.
Financial Management
- Prepare and manage the regional logistics budget.
- Monitor and analyze financial performance, ensuring alignment with budgetary goals.
- Develop cost-control measures and track expenses to maximize profitability.
Stakeholder Coordination
- Collaborate with suppliers, vendors, and partners to ensure seamless operations.
- Work closely with other departments (e.g., sales, customer service) to align logistics support with business needs.
- Address and resolve escalated customer issues promptly and effectively.
Reporting and Analysis
- Generate and review reports on key performance metrics such as delivery efficiency, inventory accuracy, and customer satisfaction.
- Utilize data to make informed decisions and recommend improvements.
KNOWLEDGE (include technical knowledge)
- Proven ability to manage multi-site operations and large teams.
- Strong analytical, organizational, and problem-solving skills.
- Excellent interpersonal and communication skills.
- Proficiency in logistics management systems (e.g., SAP, WMS) and MS Office Suite.
- Knowledge of regional logistics regulations and industry trends.
QUALIFICATIONS
- Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field. A Master’s degree is a plus.
- 5+ years of progressive experience in logistics, supply chain, or operations management, with at least 2 years in a leadership role.