Regional Manager at Konga Online Shopping Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
107992
Job Views
63

Job Description






JOB SUMMARY




  • The Regional Manager for the Logistics Department will oversee and manage logistics operations across a designated region to ensure efficiency, cost-effectiveness, and alignment with organizational goals. The role includes supervising teams, optimizing supply chain activities, managing budgets, and driving performance to achieve exceptional customer satisfaction.



KEY DUTIES



Strategic Leadership




  • Develop and implement logistics strategies to achieve operational excellence within the assigned region.

  • Identify opportunities for process improvements and cost savings.

  • Align regional logistics objectives with the overall organizational goals.



Operational Oversight




  • Monitor daily logistics activities, including warehousing, transportation, and inventory management.

  • Ensure compliance with regulatory requirements, safety standards, and company policies.

  • Optimize route planning, delivery schedules, and freight costs to meet KPIs.



Team Management




  • Lead, mentor, and motivate logistics teams across the region.

  • Conduct performance evaluations and provide coaching to ensure individual and team success.

  • Manage staff to build a high-performing logistics team.



Financial Management




  • Prepare and manage the regional logistics budget.

  • Monitor and analyze financial performance, ensuring alignment with budgetary goals.

  • Develop cost-control measures and track expenses to maximize profitability.



Stakeholder Coordination




  • Collaborate with suppliers, vendors, and partners to ensure seamless operations.

  • Work closely with other departments (e.g., sales, customer service) to align logistics support with business needs.

  • Address and resolve escalated customer issues promptly and effectively.



Reporting and Analysis




  • Generate and review reports on key performance metrics such as delivery efficiency, inventory accuracy, and customer satisfaction.

  • Utilize data to make informed decisions and recommend improvements.



KNOWLEDGE (include technical knowledge)




  • Proven ability to manage multi-site operations and large teams.

  • Strong analytical, organizational, and problem-solving skills.

  • Excellent interpersonal and communication skills.

  • Proficiency in logistics management systems (e.g., SAP, WMS) and MS Office Suite.

  • Knowledge of regional logistics regulations and industry trends.



QUALIFICATIONS




  • Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field. A Master’s degree is a plus.

  • 5+ years of progressive experience in logistics, supply chain, or operations management, with at least 2 years in a leadership role.



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