Telco Account Manager at a Reputable Company - Telco Account Manager

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
108419
Job Views
51

Job Description






Salary: Very Attractive



Qualifications:




  • Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.

  • 3 to 6 minimum years’ experience in an Account Management and/or Product Management (customer-facing) role.



Skills/Requirements:




  • Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.

  • Strong ability to engage with customers by phone, email, and in person.

  • Great interpersonal and presentation skills.

  • Strong customer focus.

  • Excellent communication skills (both verbal and written).

  • Excellent time management, analytical and problem-solving skills.

  • A self-starter, well organized, and a prolific multi-tasker.

  • Innovative and creative.



Responsibilities:




  • Experience in managing Telco operator accounts (MTN, Airtel, 9mobile, Glo) is an advantage.

  • Understanding telecommunications and/or consumer products and Apps.

  • Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.

  • Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers' expectations.

  • Ability to understand customer needs and identify new opportunities in the Business Accounts.

  • Candidate should have passion for technology.

  • Understand the local telecommunications market space and the global telecommunications market trends and developments.

  • Provide input and actively participate in the development and growing of the Business Accounts.



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