Job Description
Job Description
Waiter/Waitress
- This position is responsible for delivering a friendly, fast, accurate, and efficient food & beverage service to our guests, ensuring exceptional service standards are maintained according to our guest’s expectations.
- To welcome, smile, and greet our guests.
- Suggest and professionally upsell food & beverage products.
- To serve all our guests & colleagues with fast, efficient, and accurate service.
- Attend and accommodate guests’ reasonable requests and ensure all queries are responded to promptly and on time.
- To be knowledgeable about the menu and information about the food and beverage offerings available to answer guests’ questions.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
Qualifications
Your experience and skills include:
- Minimum 1 year experience in Food and Beverage preferably at a luxury property
- An operational knowledge and proficiency in Point of Sale System an asset
- Excellent written/verbal communication and interpersonal skills
- Strong guest service orientation
- Able to balance a variety of conflicting priorities while providing guest service
- Strong interpersonal and problem solving abilities.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively and collaboratively as part of a team.