Experienced Hospitality Staff at Tezza Business Solutions Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
108783
Job Views
52

Job Description






Job Summary




  • We are seeking experienced hospitality staff with a strong background in hotel and guest house operations.

  • The ideal candidate will be responsible for ensuring exceptional guest experiences by providing top-notch customer service, maintaining cleanliness and organization, and supporting daily operational activities.



Key Responsibilities




  • Guest Services: Greet and assist guests with check-in/check-out processes, handle inquiries, and provide recommendations to enhance their stay.

  • Housekeeping: Ensure rooms and common areas are clean, well-maintained, and fully stocked with amenities.

  • Front Desk Operations: Manage reservations, handle payments, and maintain accurate records using hotel management systems.

  • Food & Beverage Support: Assist in serving meals, managing room service requests, and ensuring a high standard of food presentation.

  • Safety & Security: Monitor guest safety and ensure compliance with health, safety, and sanitation standards.

  • Team Collaboration: Work closely with other departments (housekeeping, kitchen, maintenance) to ensure seamless operations.



Qualifications




  • Proven experience in hotel or guest house operations (minimum 2-3 years).

  • Strong customer service and communication skills.

  • Knowledge of hospitality management software is a plus.

  • Ability to work flexible hours, including weekends and holidays.

  • Attention to detail and a commitment to maintaining high standards.

  • Team-oriented with the ability to multitask and handle pressure effectively



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