• Application Deadline:
• Position: Franchise Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• Oversees the day-to-day operations of franchise outlets to ensure operational efficiency, customer satisfaction, and profit generation.


• Identifies and develops new franchise opportunities in the region. Ensures financial and operational success of franchise outlets in the region.

Roles and Responsibilities

• Develops and executes business strategies to expand franchise operations, generates leads, drives growth, and constantly seeks ways to improve customer satisfaction.


• Interview potential franchisees and review applications to determine eligibility.


• Recruits new franchisees based on financial resources, business experience, and personal characteristics, and provides support in the development of a business plan.


• Develops and implements training programs for new franchisees.


• Develops key performance indicators (KPIs) for franchise outlets to measure business results and customer satisfaction.


• Develops and monitors the administration of franchise SOPs, procedures, mechanisms, and manuals to manage compliance with franchise agreements, company standards, values, and business ethics.


• Review financial statements to ensure franchisees are meeting the financial and operational targets of performance.


• Works with the marketing team in the development of promotional plans for new products and services to ensure effectiveness in increasing brand recognition and sales in the region.


• Reviews contracts, processes renewals, and enforces licensing expectations.


• Performs business and competitive analysis and projections to assess the health of franchise outlets monthly.


• Troubleshoots and provides supervisory support in solving business problems as needed.


• Records events of non-compliance and executes compliance protocols for franchisees; generates prompt notices to franchisees on events of non-compliance or breach.


• Manages the stock level of products for franchise outlets and ensures prompt restocking of products as required.


• Ensures the monthly rebate for franchisees is processed and made available within 7 days of the new month.


• Ensures the company’s tools and assets are always maintained and kept in good condition.

Requirements

Education:

• Bachelor’s Degree in Social Sciences or Business Management from a reputable and accredited university.


• A Master’s degree is an added advantage

Knowledge Requirement:

• Wide knowledge of Berger Paint products and the paint manufacturing industry.


• Understanding of marketing and financial principles.


• Understanding of management principles.


• Proficient in the use of Microsoft Office tools

Skill Requirement:

• Business acumen


• Oral and written communication


• Analyzing


• Interpersonal skills


• Attention to detail


• Leading


• Decision making


• Collaboration


• Planning and organizing


• Time management skills