Job Description
ROLE DESCRIPTION
The Credit Control Officer role manages a company's funds owed by clients, from monitoring to recovery.
JOB DESCRIPTION
- Evaluate and assess the credit worthiness of new and existing clients, based on financial analysis and history.
- Monitor outstanding invoices and proactively reach out to clients for overdue payments for debt recovery.
- Maintain detailed records of client accounts, including payment history, terms, and outstanding balances.
- Prepare periodic reports on accounts receivable, overdue accounts, and potential bad debts, highlighting any trends or issues for legal actions when necessary
- Establish credit limits and terms for new clients in partnership with the finance and legal departments, periodically reviewing to adapt to changing circumstances.
- Coordinate with the sales teams to align credit policies with customer engagement strategies.
- Conduct periodic credit policy audits to ensure adherence and effectiveness.
- Work with clients to address billing inquiries, discrepancies, or disputes in a timely manner.
- Collaborate with other departments, including finance, sales, and operations, to ensure a seamless billing and collection process.
- Identify potential risks in the credit portfolio and implement strategies to mitigate them.
- Regularly review industry and economic trends that may impact clients' payment behaviors.
JOB REQUIREMENTS
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 2-4 years of experience in credit control, preferably within the logistics or supply chain industry.
- Ability to maintain a high level of professionalism and confidentiality.
- Good communication skills