• Application Deadline:
• Position: IT Support Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 2 years



• Location Oyo




• City Ibadan




• Job Field ICT / Computer 
  
  

Responsibilities

• Provide user-level technical support for end-users, Computers, Printers, etc.


• Assist With cable network, security and internet management and troubleshooting


• Assist with data storage backups and technical documentation of IT systems and networks


• Maintain inventory and manages the procurement process in the acquisition of IT accessories, systems and assets


• Assist with deployment of new and refurbished systems.


• Provide use level training on daily applications such as MS Word, Excel, Outlook, PowerPoint, Adobe and other basic computer applications


• Assist with end-user system updates and monitoring, such as spyware removal, virus checking; backup of data files, etc.


• Assist with user management; such as including/removing users from AD, email configuration, etc.


• Monitor printers, copiers and desk phones to ensure the proper functioning and attain regular maintenance.


• Provide a high degree of professionalism, end-user satisfaction and work well with others.


• Ensure proper documentation of knowledge base for recurring incidents and means of resolution.


• Take minutes of meetings and trainings.

Requirements

• BSc/HND in IT Related Course (E.g Computer Science, Software Engineering, Computer Engineering etc.)

Experience:

• Experience: 0-2 years in Manufacturing Sector (FMCG) is a Must.

Skills and attitude:

• Technical, logical thought process.


• Organizational Skill (Time Management & Prioritization)


• Good Communication Skills


• Smart, with good charisma.


• Ability to meet, and strictly follow deadline.


• Must exhibit a high degree of professionalism, end-user satisfaction and work well with others.


• Be Pragmatic, Proactive and strategic in thinking.


• Be able to demonstrate high level of Customer Service.


• Highly discrete and be able to maintain confidentiality.