IT Support Officer at Sunlight Resources Limited

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
109110
Job Views
71

Job Description






Responsibilities




  • Provide user-level technical support for end-users, Computers, Printers, etc.

  • Assist With cable network, security and internet management and troubleshooting

  • Assist with data storage backups and technical documentation of IT systems and networks

  • Maintain inventory and manages the procurement process in the acquisition of IT accessories, systems and assets

  • Assist with deployment of new and refurbished systems.

  • Provide use level training on daily applications such as MS Word, Excel, Outlook, PowerPoint, Adobe and other basic computer applications

  • Assist with end-user system updates and monitoring, such as spyware removal, virus checking; backup of data files, etc.

  • Assist with user management; such as including/removing users from AD, email configuration, etc.

  • Monitor printers, copiers and desk phones to ensure the proper functioning and attain regular maintenance.

  • Provide a high degree of professionalism, end-user satisfaction and work well with others.

  • Ensure proper documentation of knowledge base for recurring incidents and means of resolution.

  • Take minutes of meetings and trainings.



Requirements




  • BSc/HND in IT Related Course (E.g Computer Science, Software Engineering, Computer Engineering etc.)



Experience:




  • Experience: 0-2 years in Manufacturing Sector (FMCG) is a Must.



Skills and attitude:




  • Technical, logical thought process.

  • Organizational Skill (Time Management & Prioritization)

  • Good Communication Skills

  • Smart, with good charisma.

  • Ability to meet, and strictly follow deadline.

  • Must exhibit a high degree of professionalism, end-user satisfaction and work well with others.

  • Be Pragmatic, Proactive and strategic in thinking.

  • Be able to demonstrate high level of Customer Service.

  • Highly discrete and be able to maintain confidentiality.



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