Job Description
DUTIES & RESPONSIBILITIES
- Identifies and implement trendsetter ideas in eCommerce within FirstBank by researching industry and related events, publications, and announcements.
- Locate, propose, screen and close potential / new business deals on eCommerce by contacting potential partners, discovering and exploring opportunities.
- Develop negotiating strategies and positions.
- Protect the bank’s value by keeping information confidential.
- Update job knowledge by participating in educational opportunities.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Maintain and develop relationships with new and existing eCommerce customers in person, telephone calls, emails and meetings.
- Review FirstBank eCommerce Merchant agreement and ensure they meet the expected standards and are adequately executed.
- Create product awareness for Emerging Channels Business by leveraging on FirstBank’s Product Marketing and Sales channels.
- Responsible for the development of tailored product proposals and carrying out presentations for customers and SBUs.
- Review, track and provide Emerging Channels Business performance report for management use.
- Oversee the development, implementation and monitoring of Emerging Channels Business Processes and Procedures.
- Project Manage all eCommerce Deployments at all merchant locations.
- Comply with the principles and policies in the Information Security Handbook.
JOB REQUIREMENTS
Education
- Minimum Education: HND & BSC in any discipline
Experience
- Minimum of 5 years’ experience in electronic banking product development and support
- Knowledge of industry and electronic payment systems
- Consultative selling experience with good negotiation skills
- Strong interpersonal skills; people and stakeholders management skills
- Strong innovative skill
- Technical and business background