• Application Deadline: Sat, 21 Dec 2024 00:00:00 GMT
• Position: Hotel Front Desk / Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 10 years



• Location Lagos




• City Lekki




• Job Field Hospitality / Hotel / Restaurant 
  
  

Responsibilities

• Greet guests upon their arrival and assign rooms


• Process guest arrivals and departures, including all necessary payments


• Provide information about the hotel, available rooms, rates and amenities


• Respond to guests’ complaints and requests, coordinating with the necessary department or staff member to solve any issues


• Handle reservation requests; over the phone, via email, or face-to-face


• Ensure that all guest information is accurate and up-to-date


• Arrange transportation for guests


• Manage room bookings and keep track of inventory


• Prepare invoices and handle payment procedures


• Coordinate with Housekeeping to track the readiness of rooms for check-in


• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs


• Make restaurant, transportation, or entertainment reservations for guests.

Requirements

• Interested candidates should possess an HND / BSc qualification with 2 - 10 years work experience.