Support Engineer Intern at Zkteco Biometric Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
12 days ago

Additional Details

Job ID
109542
Job Views
27

Job Description






Job Description




  • Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware/software problems

  • Actively update, maintain and monitor all aspects of company’s product devices

  • Install and configure computer systems and applications within the company

  • Respond to customer inquiries and assist in troubleshooting and resolving challenges

  • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

  • Act as the initial point of contact for all product related concerns from clients or other employees

  • Organize and file documentation pertaining to warranties and instructional guides for company products



Qualifications




  • First degree in Computer Engineering, Cyber Security, Systems Engineering and Electrical Electronics Engineering is an added advantage.

  • Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).

  • Corp members currently undergoing their National Youth Service Corps (NYSC).

  • Ability to work under pressure

  • Ability to prioritize tasks based on urgency and importance

  • Motivation to learn new skills and technologies

  • Critical thinking and problem-solving skills

  • Great interpersonal and communication skills



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