• Application Deadline:
• Position: Customer Care Representative (Morning and Night Shift)



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 2 years



• Location Lagos




• City Ikeja




• Job Field Customer Care 
  
  

Responsibilities

• Manage incoming calls.


• Identify and assess customers needs to achieve satisfaction.


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid and complete information by using the right methods/tools


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.


• Follow communication procedures, guidelines and policies.


• Take the extra mile to engage customers.


• Online customer management and ability to resolve issues.

Basic Requirements

• BSc/HND/ND.


• 1 - 2 years work experience.


• Gender: Female.


• Age: 20-27 Years.


• Salary


• N100,000 monthly.

Note

• Residence within Ikeja or places closer to Ikeja is a criteria.


• Only short-listed candidates will be contacted for the interview