• Application Deadline:
• Position: Operations Lead



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Summary

• We are seeking to hire an Operations Lead.The Operations lead is responsible for developing strategy, implementing, and managing operations processes and systems to ensure a high level of efficiency and customer satisfaction.


• Also responsible for interpreting data to aid strategic decision.

Responsibilities

• Manage and ensure smooth day-to-day operations of critical business workflows, developing specifications/guidelines and resolving escalations.


• Implement continued process improvement and re-engineer processes in collaboration with policy, tools, training to increase performance and standardization.


• Lead deep dive and root cause analyses to identify operational gaps and develop recommendations for solutions.


• Contribute to strategic projects to drive internal quality and efficiency metrics and execute with cross-functional teams.


• Plan inventory and oversee plant and warehouse efficiency.


• Manage operational budgets, forecasts, and actuals.


• Perform quality controls; develop and monitor production KPIs.


• Develop, document, communicate, implement, and monitor processes based on business goals/objectives and ensure compliance.


• Conduct business performance reviews; make recommendations on improving policies, procedures and develop plans to scale business operations.


• Research and recommend channels to reduce production cost, eliminate errors and ensure delivery of excellent customer service.


• Coordinate with the HR department to ensure hiring plans meet business needs.


• Consider the needs of external and internal stakeholders and incorporate them into new strategic plans.


• Ensure all systems operate smoothly and align with our quality standards.


• Collate data from various department; interpret data by generating current company picture and project future company and market strategy.


• Performs other duties as required.

Requirements

•  Interested candidates should possess a BSc Degree with at least 2 years of work experience.