• Application Deadline:
• Position: I.T Support Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Responsibilities

• Provide timely and effective technical support to employees via phone, email, and inperson.


• Set up and configure new employee workstations, laptops, and mobile devices.


• Troubleshoot and resolve hardware, software, and network issues.


• Manage and maintain our Cloud environment, ensuring optimal performance and security.


• Assist with the deployment and management of software applications and updates.


• Monitor and maintain network security, ensuring the integrity and confidentiality of company data.


• Manage user accounts, permissions, and access rights in accordance with company policies.


• Develop, implement, and enforce acceptable use policies for IT resources.


• Conduct user training and develop documentation to help employees effectively use technology.


• Stay up-to-date with emerging technologies and industry best practices, recommending improvements as needed.


• Assist with the procurement and inventory management of IT hardware and software.

Qualifications

• Bachelor’s degree in Computer science, Information Technology, or a related field.


• 3+ years of experience in an IT support role, preferably in a corporate environment.


• Experience with Oracle Netsuite ERP including administration, security, and troubleshooting.


• Experience with network technologies, including TCP/IP, DHCP, DNS, and VPN.


• Familiarity with Active Directory, Office 365, and cloud-based technologies.


• Relevant certifications (e.g., CompTIA A+, Network+) are a plus