Sales Administrator at Givanas Group of Companies

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
109807
Job Views
101

Job Description






Job Brief




  • We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals.

  • You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

  • Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.

  • If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

  • Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.



Responsibilities




  • Process orders via email or phone

  • Check data accuracy in orders and invoices

  • Contact clients to obtain missing information or answer queries

  • Liaise with the Logistics department to ensure timely deliveries

  • Maintain and update sales and customer records

  • Develop monthly sales reports

  • Communicate important feedback from customers internally

  • Ensure sales targets are met and report any deviations

  • Stay up-to-date with new products and features



Requirements and skills




  • OND / HND qualification

  • 2 years Proven work experience as a Sales administrator or Sales support agent

  • Hands on experience with CRM software and MS Office (MS Excel in particular)

  • Understanding of sales performance metrics

  • Excellent organizational and multitasking skills

  • A team player with high level of dedication

  • Ability to work under strict deadlines

  • Certification in Marketing, Sales or relevant field is a plus.



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