Job Description
Job description
- We are seeking an experienced and motivated HMR (Baker) Supervisor to join our dynamic team in SPAR MARKET-FESTAC location to lead our production team, ensuring the delivery of top-quality products and an outstanding shopping experience for our customers.
- The Ideal candidate will have at least 2 to 4years experience in retail or similar environment.
Key Responsibilities:
- Oversee the day to day operations of the bakery's HMR section to ensure efficient workflow and high-quality output.
- Coordinate with the Outlet Concept Manager to plan and meet production schedules.
- Supervise the preparation of cakes, pastries, and other HMR products, ensuring consistency and quality.
- Develop new recipes and introduce innovative baked products to attract customers.
- Lead, train, and motivate the production team to maintain high levels of performance and professionalism.
- Delegate tasks effectively, ensuring team members understand their roles and responsibilities.
- Oversee inventory levels, ensuring adequate supply of ingredients while minimizing waste.
- Manage production costs and ensure adherence to budgetary guidelines
- Enforce adherence to food safety and hygiene standards in compliance with regulatory requirements.
- Maintain a clean and organized work environment at all times
- Address customer inquiries and feedback promptly and professionally.
- Collaborate with other departments to ensure customer satisfaction.
- Monitor team performance and provide constructive feedback for continuous improvement.
- Prepare reports on production, sales, and operational challenges for management review.
Qualifications and Requirements:
- Minimum of an SSCE/OND/HND/BSc in any related field. A degree or certification in baking or culinary arts is an added advantage
- 2 years of experience in a bakery role, with at least 1 year in a supervisory capacity.
- In-depth knowledge of baking techniques, HMR product preparation, and food safety standards.
- Strong leadership and team management skills.
- Proximity to the job location is a must.
- Excellent communication and organizational skills.
- Proficiency in basic computer applications (e.g., MS Excel, Word).
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.