• Application Deadline: Fri, 31 Jan 2025 00:00:00 GMT
• Position: Waitress



• Job Type Full Time



• Qualification Secondary School (SSCE)



• Experience 1 year



• Location Lagos




• City Badagry




• Job Field Hospitality / Hotel / Restaurant 
  
  

Key Responsibilities

Customer Service:

• Greet and welcome guests warmly upon arrival.


• Present menus and answer questions about menu items, specials, and promotions.


• Make recommendations to customers based on their preferences.

Order Taking and Processing:

• Accurately take food and beverage orders from customers.


• Enter orders into the Point of Sale (POS) system.


• Communicate specific dietary needs or special requests to the kitchen staff.

Serving Food and Beverages:

• Serve food and drinks in a timely and organized manner.


• Ensure dishes and drinks are delivered to the correct customers.


• Refill beverages and respond promptly to customer requests.

Cleanliness and Hygiene:

• Maintain cleanliness of the dining area, including tables, chairs, and service stations.


• Set up and clean tables before and after guests leave, ensuring readiness for the next service.

Cash Handling and Billing:

• Present the bill to customers and process payments (cash, card, or mobile payment).


• Accurately handle transactions and provide receipts.

Problem Resolution:

• Address customer complaints or concerns in a calm and professional manner.


• Escalate issues to management if necessary.

Team Collaboration:

• Work closely with kitchen staff, bartenders, and other team members to ensure seamless service.


• Assist colleagues during busy periods or whenever needed.

Upselling and Promotions:

• Upsell menu items such as desserts, drinks, or specials.


• Inform customers about ongoing promotions or new items.

Job Qualifications

• Interested candidates should possess an OND / SSCE / GCE / NECO qualification with 1 year work experience.

Key Skills and Attributes:

• Strong communication and interpersonal skills.


• Excellent multitasking and time-management abilities.


• Positive attitude and high energy.


• Ability to work in a fast-paced environment.


• Attention to detail and commitment to hygiene standards.


• Basic math skills for handling payments and tips.