Service Engineer - Process Automation at Schneider Electric Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 years ago

Additional Details

Job ID
1101
Job Views
107

Job Description



Job Description



  • Process Automation is a global business unit within Schneider-Electric building value in today’s ever-changing industrial world by forging new connections among people, processes, and technologies.  

  • Schneider Electric’s process automation solutions help our customers to drive their operations to higher value utilizing proven Schneider Electric technology and expertise enabling success.


Your Mission



  • An exciting new opportunity has arisen within our Process Automation (PA) business unit for Field service engineers with a desire to specialize in Process Automation & Control, working across both our engineering and service teams.

  • The role will be based in Angola but with travel and site work potentially taking up a large part of the role.

  • The successful candidates will be involved in all aspects of Process Automation and Control.


Your Role

Magic happens when you bring great people together!



  • Work within projects to design, develop and test high-quality DCS and Triconex programs and interfaces.

  • Support ongoing and new projects and site work.

  • Conduct site surveys providing clear and concise reporting and updating of all installed bases.

  • Support and eventually lead site installations for remote executed projects.

  • Support the ongoing growth of Projects and Services within Angola by proactively supporting sales where appropriate, acting as the delivery focal point and being able to present delivery capabilities.

  • Provide remote support for FPSO opportunities executed in Nigeria as part of the project team to increase industry learning and sustain utilization.

  • Active member of the “24-hour telephone support” team covering Angola and eventually supporting multiple countries.

  • Set up and review requirements to develop efficient and effective solutions together with multi-disciplinary team members.

  • Analyze risks, solve problems, decompose bottlenecks, and generate recommendations for improvements.

  • Support internal and external customer queries for Industry Business.

  • Provide technical support and consult with customers to provide sound solutions and professional advice in Industry Business.

  • Build strong professional relationships with team members to create a collaborative, supportive environment to achieve optimal team performance and establish positive team morale.

  • Build strong professional relationships with customers (internal and external) to provide premium service to ensure customer satisfaction and Schneider Electric Brand reliability.

  • Effectively communicate with stakeholders (internal and external).

  • Listening and understanding constraints and turning them into improvement opportunities.

  • Comprehend and understand the Schneider Electric Industry products in order to execute projects and to support internal & external customers in the following areas:

    • Engineering tasks and processes

    • Product Licenses

    • Product and application upgrades

    • Product and application support

    • Sales support

    • Industry solutions

    • Grasp and understand enterprise solutions

    • Focused on application and product improvement

    • Keep up to date with product improvement and technology offers

    • Consult clients on improvement initiatives and be value-driven




Qualifications

We are looking for engineers who strive to build a career in Process Automation & Control and have the following:



  • University Degree in Electrical, Electronics, Instrumentation / Controls or other Computer Science related degree.

  • Minimum of 5 years experience in the Engineering Field.

  • Proven technical ability and experience on PLC/and or DCS/or SCADA.

  • Customer Focused to offer solutions and enhance customer satisfaction.

  • Offshore O&G experience

  • TuV certification or other safety qualification.

  • Foxboro/Triconex/Modicon experience.

  • Experience in software and hardware design for PLC/and or DCS systems.

  • Must be open to travel, potentially across East and West Africa and offshore work as and when needed


About You:



  • Keen interest in computer systems and programming.

  • Has a passion for innovation and creativity?

  • Excellent and effective communication skills in both English and Portuguese.

  • Excellent team player able to both influence and collaborate.

  • Open and supportive personality with a genuine inquisitive nature.

  • Willingness to work both nationally and internationally as and when needed.

  • Customer First – always willing to put customers and others first.

  • Embrace Different – comfortable dealing with different cultures and embracing change.

  • Dare to Disrupt – not afraid to do things differently and challenge the status quo.

  • Learn Every Day – eagerness to learn new skills (fast).

  • Act like Owners – take ownership of tasks and not rely on others to drive you.


What do we offer in this specific role



  • Buddy/mentor - who will help you to smoothly find yourself in our company.

  • Specialized training tailored to your needs/experience and career goal.s

  • Relaxed, fun, and engaging environment – we’re not just about business: volunteering, extra projects, integration events.

  • Exposure to a range of Schneider - Electric Process Automation technologies and products.

  • Experience in working on some of Schneider-Electric largest client sites in Africa.

  • Growth opportunities to develop technical and none technical skills


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