Advisor - Learning and Talent Management at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
110155
Job Views
91

Job Description






Reports To: Senior Manager - Head Human Resources



Division: MoMo Payment Service Bank (MoMo PSB)



Mission:




  • Provide support and advisory services with respect to talent development and career management.

  • Responsible for driving employee growth, engagement, and performance through effective learning and development programs, talent assessment, and career path planning.



Description:




  • Design, develop, and implement comprehensive learning and development strategies aligned with organizational goals.

  • Identify training needs and gaps through a thorough needs analysis and collaborate with relevant stakeholders to address them.

  • Create and curate a variety of training materials, including e-learning modules, workshops, seminars, and other resources.

  • Monitor the effectiveness of training programs, gather feedback, and make continuous improvements based on evaluation data.

  • Develop periodic reports and statistics on learning-related activities in the organization and participants’ progress.

  • Generate talent/succession planning, career management, and employee development reports as required.

  • Analyze and provide statistical data in relation to career management, employee development, and succession readiness.

  • Support the preparation of the required documentation for talent review and participate in development and career management discussions.

  • Collect employee career development plans and maintain all employee career and development records in an appropriate database.

  • Provide administration support for MoMo’s Leadership Talent Management program and other development initiatives.

  • Provide the required support in driving and implementing the business initiatives of assigned divisions.

  • Support the implementation of performance management processes, including goal setting, regular check-ins, and performance reviews.

  • Provide support for the career management function by educating staff on career management options, rules, and related matters and assisting in career development campaigns.

  • Provide coaching and guidance to managers and employees on performance improvement and development plans.

  • Analyze performance data to identify trends and recommend interventions to enhance individual and team effectiveness.

  • Facilitate the completion of any personality or strengths assessments to be deployed to employees.

  • Facilitate e-learning utilization as part of MoMo’s 70:20:10 philosophy.

  • Implement interventions for performance improvement.

  • Identify deterrents to staff productivity and propose solutions or mitigants.

  • Design templates for performance monitoring.

  • Ensure new staff are advised of their job description and KPIs.

  • Anchorperiodic talent reviews bank-wide and confirmation appraisals

  • Track and monitor employees’ careers within MoMo and ensure the career management system is updated accordingly in response to approved employee movement or status changes.



Education:




  • First degree in any related discipline.

  • Fluent in English.



Experience:



3–7 years of experience in learning and talent management




  • Experience working in a medium-sized organization.

  • Proven experience in learning and talent management, preferably in a Financial Institution, Fintech, or consulting role.

  • Strong understanding of learning methodologies, talent assessment tools, and performance management techniques.

  • Excellent communication and interpersonal skills, with the ability to engage with employees at all levels.

  • Data-driven mindset with the ability to analyze and interpret metrics to make informed decisions.

  • Proficiency in learning management systems (LMS), talent management software, and Microsoft Office Suite.

  • Strong project management skills with the ability to manage multiple initiatives simultaneously.

  • Relevant certifications (e.g., CIPM, SHRM, PHRI, etc.) are a plus.



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