Job Description
Job Description
Monitoring and liaise with call center daily:
- Provide weekly report on key issues at enquiry
- Condition of work tools
- Challenges
IVF & You – managing all that involves setting up the program:
- Send text messages to clients
- Call the center to share presentations
- Work with Utility to test run the presentation for the program
- Send text messages to remind them of the program
- Record attendance
- Prepare column articles for Punch & Business Day
Prepare for forum with Nurses & /Embryologists:
- Liaise with the HODs to get the topic for the forum
- Agree dates with speakers
- Send letters out to hospitals
- Send text messages to registered nurses or embryologists
- Brief HOD on the topic so to write creative brief to give agency
HIFU Relationship:
- Doctors
- HMO
- Non-medical community
Involved in preparation for Facebook live program:
- Work with utility to prepare for the live program
Presentation to churches and other associations:
- Prepare required materials
- Take photo documentation of event
- Update the host
- Prepare attendance sheet and collect the attendance at the event
Agency Management and review meetings:
- Monitoring of agency outputs
Processing of doctors’ referrals:
- Correspond with the doctors
- Processing of referral payments
Baby Visitation:
- Snap full view pictures of the baby
- Get approval/consent from parents
- get approval to put logo
- Share the information with agency
Genomix (NIFTY& UNITY):
- Sourcing for clients
- Managing and reporting the team -FMOs
- Processing requests
- Processing release of their results
- Collection of samples
- Sending of kit
- Manage the Genomix website
KPI:
- Weekly reports
- Number of attendees; successful projection of the program
- Preparation of articles within 72 hours of publication
- Number of attendances to forum based on relevance of the topic
- Impact on HIFU center i.e enquiries for HIFU
- Number of attendees at the Facebook live
- Number of enquiry /clients from a channel
- Doctors’ feedback on the process
- Number of baby visit per month.
Requirements
- Candidates should possess a Bachelor's Degree qualification with at least 3 years work experience.