• Application Deadline: Fri, 20 Dec 2024 00:00:00 GMT
• Position: Operations Support Specialist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Position Summary

• The Operations Support Specialist will play a vital role in the company’s logistics activities, supporting the management of existing freight operations and expanding Air and Ocean Freight businesses.


• This position requires operational coordination, customer relationship management,  identifying new market opportunities.

Key Responsibilities:

• Support daily operations, including bookings, regulatory filings, tracking shipments, and resolve logistics issues.


• Develop and nurture relationships with clients, carriers, partners and vendors.


• Assist in growing the Air and Ocean Freight business by identifying new leads and opportunities.


• Oversee the preparation and review of shipping documentation, ensuring compliance with regulatory requirements.


• Monitor and analyze operational data to optimize processes and improve efficiency.


• Collaborate with internal teams to enhance service delivery and customer satisfaction.


• Provide operational reports and updates to the General Manager.


• Any other responsibility as may be assigned by the General Manager

Job Specification

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related fields.


• At least two (2) years of experience in marketing, preferably in logistics or related industries.


• Familiarity with Air and Ocean Freight processes and regulations.


• Strong problem-solving and communication skills.


• Proficiency in Microsoft Office Suite, Google Workspace and logistics management systems.


• Excellent written/verbal communication and time management skills.


• Great interpersonal and team-work skills.


• Creativity and attention to detail.