• Application Deadline: Tue, 14 Jan 2025 00:00:00 GMT
• Position: Operations Head, Sproxil Surveys



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 10 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Description

• As the Operations Head, you will play a pivotal role in overseeing the day-to-day operations of our tech-enabled survey administration business.


• You will be responsible for ensuring the efficient and effective execution of our projects, optimizing processes, and driving operational excellence.

Key Responsibilities

Operational Management:

• Oversee the entire operational lifecycle of survey projects, from design and development to execution and analysis.


• Manage project timelines, budgets, and resources to ensure timely delivery and quality outcomes.


• Develop and implement operational strategies and best practices to improve efficiency and productivity.

Team Leadership:

• Lead and manage a team of survey operations professionals, providing guidance, mentorship, and support.


• Recruit, hire, and train qualified survey team members to build a high-performing operations team.


• Foster a collaborative and positive work environment that encourages innovation and teamwork.

Process Improvement:

• Continuously identify opportunities for process improvement and implement changes to enhance operational efficiency.


• Leverage technology and data analytics to optimize workflows and drive cost-effectiveness.

Risk Management:

• Assess and mitigate operational risks to ensure business continuity and minimize disruptions.


• Develop and implement contingency plans to address potential challenges and setbacks

Requirements

• Bachelor's Degree in Business Administration, Operations Management, or a related field.


• Minimum of 10 years of work experience in an operations, consulting, or business development role.


• Proven track record of successfully managing complex operations and projects.


• Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.


• Excellent problem-solving, analytical, and decision-making abilities.


• Experience with survey administration tools and methodologies is required.


• Strong proficiency in survey dash-boarding and first-line analysis tools, including Excel and PowerBI