Onboarding Agent at Romanspage Global

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
110388
Job Views
81

Job Description






Job Description




  • Identify and engage potential clients (e.g., businesses, e-commerce platforms, individuals) looking to deliver packages.

  • Scout for delivery vendors (individuals or companies) capable of handling last-mile delivery services.

  • Develop and maintain a pipeline of qualified leads for both user groups.

  • Facilitate the registration and onboarding process for both clients and delivery vendors.

  • Guide new users through the platform’s features, ensuring a smooth and seamless onboarding experience.

  • Provide support to users, addressing any questions or concerns during onboarding.

  • Establish strong relationships with onboarded clients and vendors to ensure ongoing satisfaction.

  • Provide insights and recommendations to improve the onboarding process.

  • Work closely with the operations, sales, and marketing teams to align onboarding activities with company goals.



Qualifications




  • A minimum of OND in marketing, business management or other related field

  • 1-3 years of experience in customer acquisition, onboarding, field sales, or a similar role.

  • Proven experience working in logistics, supply chain, or startup environments is a plus.



Additional Information



Skills and Competencies:




  • Must have an android phone.

  • Strong ability to pitch, engage, and convince potential users.

  • Excellent verbal and written communication for user interaction.

  • Strong ability to build and nurture relationships with clients and vendors.

  • A results-oriented mindset with the ability to achieve onboarding targets.

  • Ability to identify user challenges and propose effective solutions.

  • Comfortable using digital platforms, apps, and onboarding tools.



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