• Application Deadline:
• Position: Switchboard Operator



• Job Type Full Time



• Qualification Others



• Experience



• Location Lagos




• City Victoria Island




• Job Field Hospitality / Hotel / Restaurant 
  
  

As Switchboard Operator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Switchboard Operator:

• Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level


• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution


• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner


• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved


• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained


• Builds and maintains effective working relationships whilst promoting the company culture and values.


• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Switchboard Operator:

• Experience in guest relations beneficial but not essential


• Hands-on approach with a can-do work style


• Commitment to delivering exceptional guest service with a passion for the hospitality industry


• Ability to find creative solutions taking ownership for duties and tasks assigned


• Personal integrity, with the ability to work in an environment that demands excellence


• Experience of working with IT systems on various platforms


• Strong communication skills