• Application Deadline: Fri, 20 Dec 2024 00:00:00 GMT
• Position: Stock Controller



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Osun




• Job Field Procurement / Store-keeping / Supply Chain 
  
  

Responsibilities

• Stock management: Physical and system stock receipt and issuance; and stock taking.


• Housekeeping: Cleaning the shop and following 5s standards to keep the shop neat.


• Customer service: Log and resolve all customer issues and assist customers in their inquiry


• Branding: Ensure that all posters, demos, and marketing materials are visible; and present themselves diligently as the face of the client.


• Issuing and allocating stock and sales material to sales team.


• Offer any support that the sales team requires


• Performing reverse logistics on behalf of the sales team Stock management.


• Receiving stock Issuance of stock to the customers and sales team working in the shop.


• Tracking inventory movement and issuance, ensuring it is up to date Customer service and diagnostics.


• Supporting customer Phone repairs through client-elected repair partners.


• Giving client standard customer experience to all customers who walk into the shop, attending to all their requests.


• Performing device swaps and cancellations.


• Tracking all pending customer issues and ensuring quick turnaround time.


• Other tasks are assigned to them by the supervisor.

Experience / Skills & Competencies / Education Required

• HND / BSc in any field or tertiary training in customer service.


• At least 2 years experience in customer care.


• Basic Excel knowledge.