• Application Deadline: Fri, 31 Jan 2025 00:00:00 GMT
• Position: Customer Service Personnel



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 3 years



• Location Lagos




• Job Field Customer Care 
  
  

Job Details

Responding to Inquiries

• Answering customer questions via phone, email, chat, or in-person.

Resolving Issues

• Addressing complaints and finding solutions to customer problems efficiently.

Providing Product/Service Information

• Explaining features, benefits, and usage instructions for products or services.

Processing Orders

• Assisting customers with placing, tracking, or updating orders.

Documenting Interactions

• Recording details of customer interactions in CRM systems or databases.

Following Up

• Ensuring customer satisfaction through follow-up communication after resolving issues or inquiries.

Providing Feedback

• Sharing customer insights with management to improve services and products.