Job Description
The Van Sales Representative is responsible for driving sales growth within a designated territory by effectively selling and distributing company products to a network of retail customers. This role requires strong customer service skills, effective route planning, and the ability to build and maintain long-term customer relationships.
Responsibilities:
- Achieve and exceed assigned sales targets within the designated territory.
- Effectively manage a sales route, ensuring timely and efficient delivery of products to all assigned customers.
- Build and maintain strong relationships with existing customers, identifying and maximizing sales opportunities.
- Acquire new customers within the assigned territory.
- Ensure accurate and timely order processing and invoicing.
- Collect payments from customers as per company policy.
- Maintain accurate records of sales activities, customer interactions, and inventory levels.
- Provide excellent customer service to all customers, addressing any concerns or issues promptly and professionally.
- Build strong rapport with customers and understand their individual needs and preferences.
- Ensure customer satisfaction with product quality and delivery services.
- Resolve customer complaints effectively and efficiently.
- Manage inventory levels within the assigned vehicle, ensuring adequate stock to meet customer demand.
- Conduct regular inventory checks and report any discrepancies.
- Maintain the cleanliness and organization of the sales vehicle.
- Gather market intelligence on competitor activities, customer trends, and market opportunities.
- Provide regular feedback to management on market conditions and customer feedback.
- Complete all required sales reports and other administrative tasks accurately and on time.
- Comply with all company policies and procedures.
- Participate in sales training and development programs as required.
Qualifications:
- High School Diploma or equivalent required.
- 1-2 years of experience in sales, preferably in the [food and beverage, consumer goods] industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to build and maintain strong customer relationships.
- Proven ability to achieve sales targets.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Valid driver's license with a clean driving record.
- Proficiency in using a smartphone and basic computer applications (e.g., Microsoft Excel, Word).
Experience:
- Sales: 2 years (Preferred)
- License/Certification:
- drivers licence (Required)