Area Business Manager Yobe+Adamawa at d.light

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
13 days ago

Additional Details

Job ID
110679
Job Views
27

Job Description






Position Description




  • The Area Business Manager (ABM) will directly manage a minimum of 5 Territory Sales Executives and support other FTEs within the business area, in meeting business area set goals and objectives, across all business channels – Retail, Partnership, PAYGO, and Collections.



Roles Responsibilities




  • Oversee and manage the business revenue of all channels and operational activities of the entire business area under coverage (A-Z of area management).

  • Responsible for onboarding and management of ECs, with the support f the TSEs.

  • Customer management and retention drive.

  • Giving direct support, supervision, and management of FTEs of the organisation across areas of coverage.

  • Training of FTEs (TSEs) and contract staff [SEPs and ECs] across the business area

  • Oversee activities of channel development, channel management, and TOMA across business areas.

  • Delinquency management.

  • Management of business partners, driving ROI and creating new business opportunities for the organisation. 

  • Support HR in recommending quality candidates for resource gap closure where necessary.



Requirements



Desired Skills and Experience




  • Channel management skills.

  • Must possess a good knowledge of the business area under coverage

  • FMCG/Telecom/Insurance/renewable energy industry within South East, South South, and North zones of Nigeria – a proper understanding of a      particular region (having worked there) will be an added advantage

  • Must possess a good passion for social enterprise and the development of people and the environment.

  • Good coaching skill is very necessary.

  • Good leadership and managerial skills from previous workplaces will be an added advantage.

  • Excellent people-to-people skills

  • Relevant industry knowledge in relation to the current role.

  • Strong mindset for continuous improvement and meeting or exceeding business-set targets and goals.

  • Must demonstrate complete discretion and confidentiality of business vital information.

  • Must have good knowledge of computer applications, such as MS Word, Excel, PowerPoint presentations, etc.

  • The candidate must demonstrate good problem-solving and decision-making skills.



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