General Manager - Restaurant at PG Consulting Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
13 days ago

Additional Details

Job ID
110700
Job Views
26

Job Description






Job Summary




  • We are currently seeking a skilled and dedicated individual to join their team as General Manager.

  • The General Manager will oversee all aspects of the business operations, ensuring smooth and efficient management across departments.

  • This role includes developing strategies, managing staff, and ensuring the highest standards of service and operational performance are maintained.



Key Responsibilities




  • Lead and manage daily operations across all departments, including sales, finance, marketing, and customer service.

  • Develop and implement business strategies to achieve financial goals and improve service delivery.

  • Supervise, train, and motivate staff to ensure a high level of performance and customer satisfaction.

  • Manage budgets, forecasts, and financial reports, ensuring cost control and profitability.

  • Monitor and evaluate operational performance and implement improvements where necessary.

  • Oversee customer relations, ensuring high standards of service and resolving issues effectively.

  • Ensure compliance with company policies, health and safety regulations, and industry standards.



Qualifications




  • Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.

  • 8-10 years proven experience as a General Manager or in a similar senior management role, preferably in the hospitality sector.

  • Strong leadership and organizational skills.

  • Excellent communication, problem-solving, and decision-making abilities.

  • Financial acumen and experience in budget management.

  • Ability to work under pressure and manage multiple priorities.



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