General Manager - Restaurant at PG Consulting Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
110700
Job Views
95

Job Description






Job Summary




  • We are currently seeking a skilled and dedicated individual to join their team as General Manager.

  • The General Manager will oversee all aspects of the business operations, ensuring smooth and efficient management across departments.

  • This role includes developing strategies, managing staff, and ensuring the highest standards of service and operational performance are maintained.



Key Responsibilities




  • Lead and manage daily operations across all departments, including sales, finance, marketing, and customer service.

  • Develop and implement business strategies to achieve financial goals and improve service delivery.

  • Supervise, train, and motivate staff to ensure a high level of performance and customer satisfaction.

  • Manage budgets, forecasts, and financial reports, ensuring cost control and profitability.

  • Monitor and evaluate operational performance and implement improvements where necessary.

  • Oversee customer relations, ensuring high standards of service and resolving issues effectively.

  • Ensure compliance with company policies, health and safety regulations, and industry standards.



Qualifications




  • Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.

  • 8-10 years proven experience as a General Manager or in a similar senior management role, preferably in the hospitality sector.

  • Strong leadership and organizational skills.

  • Excellent communication, problem-solving, and decision-making abilities.

  • Financial acumen and experience in budget management.

  • Ability to work under pressure and manage multiple priorities.



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