Promo Operations and Fulfilment Officer at a Reputable Company - Promo Operations and Fulfilment Officer

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
16 hours ago

Additional Details

Job ID
110884
Job Views
23

Job Description






In this role, you will be responsible for the promo stakeholder management, collaboration and execution of Promo users Communication campaigns, with a goal of enhancing our promo brand among winners while ensuring effective customer support.



Qualifications:




  • B.Sc/B.A in English, Mass Communication or Social Sciences



Skills/Requirements:




  • Excellent written and verbal communications skills, an added Nigerian language is a plus.

  • Excellent knowledge of Microsoft Suite (emphasis on Microsoft Excel).

  • Integrity and trustworthiness.

  • A keen attention for details.

  • Record keeping skills, maintaining error-free records in multiple files.

  • Customer service skills.

  • Persuasiveness.

  • Ability to meet project deadlines, even while under pressure.

  • Great interpersonal relations skills.

  • Problem solving skills.



Responsibilities:




  • Monitoring multiple Promo calendars and ensuring preparations are within timelines

  • Executing promo draw events.

  • Preparing promo event reports.

  • Managing communication with Promo Regulator against Promo Draws and Prize Presentations.

  • Managing winner communication till the required call to action is taken.

  • Managing Promo partners communication in preparation for promo.

  • Monitoring draw portals and escalating draw portal inconsistencies to the approved channels

  • Collaborating with Product team to successfully launch new promo products and execute maiden promo draw within timeline.

  • Strategizing on promo product improvement



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