Job Description
In this role, you will be responsible for the promo stakeholder management, collaboration and execution of Promo users Communication campaigns, with a goal of enhancing our promo brand among winners while ensuring effective customer support.
Qualifications:
- B.Sc/B.A in English, Mass Communication or Social Sciences
Skills/Requirements:
- Excellent written and verbal communications skills, an added Nigerian language is a plus.
- Excellent knowledge of Microsoft Suite (emphasis on Microsoft Excel).
- Integrity and trustworthiness.
- A keen attention for details.
- Record keeping skills, maintaining error-free records in multiple files.
- Customer service skills.
- Persuasiveness.
- Ability to meet project deadlines, even while under pressure.
- Great interpersonal relations skills.
- Problem solving skills.
Responsibilities:
- Monitoring multiple Promo calendars and ensuring preparations are within timelines
- Executing promo draw events.
- Preparing promo event reports.
- Managing communication with Promo Regulator against Promo Draws and Prize Presentations.
- Managing winner communication till the required call to action is taken.
- Managing Promo partners communication in preparation for promo.
- Monitoring draw portals and escalating draw portal inconsistencies to the approved channels
- Collaborating with Product team to successfully launch new promo products and execute maiden promo draw within timeline.
- Strategizing on promo product improvement