Client Relationship Manager at Fave Consulting

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
110960
Job Views
26

Job Description

  • Application Deadline: Wed, 15 Jan 2025 00:00:00 GMT
  • Position: Client Relationship Manager


  • Job Type Full Time


  • Qualification BA/BSc/HND


  • Experience 3 years


  • Location Abuja



  • Job Field Customer Care 









Job Summary




  • We are looking for a Client Relationship Manager to strengthen client partnerships and ensure excellent service delivery.

  • You will play a key role in maintaining long-term relationships and identifying new opportunities.



Key Responsibilities




  • Serve as the primary contact for clients, addressing inquiries and resolving issues.

  • Build trust with clients by understanding their needs and delivering tailored solutions.

  • Collaborate with internal teams to ensure client satisfaction and retention.

  • Identify opportunities to upsell and cross-sell FAVE CONSULTING services.

  • Provide periodic performance reports and updates to clients.



What We Expect from You




  • Bachelor’s Degree

  • Minimum of 3 years of experience in client relationship management.

  • Strong interpersonal and customer service skills.

  • Ability to work collaboratively across teams.



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