• Application Deadline: Sun, 19 Jan 2025 00:00:00 GMT
• Position: Food & Beverage Manager (Yola)



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 5 - 12 years



• Location Adamawa




• City Yola




• Job Field Hospitality / Hotel / Restaurant 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

A reputable 4 start hotel located at the G.R.A of Yola is seeking the services of a  professional Food and beverage manager to handle all its F & B and Banqueting operations for the hotel.

JOB DESCRIPTION

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.


• Preserve excellent levels of internal and external customer service.


• Design exceptional menus, purchase goods and continuously make necessary improvements.


• Identify customers’ needs and respond proactively to all of their concerns.


• Establish targets, KPI’s, schedules, policies and procedures.  


• Comply with all health and safety regulations.  


• Report on management regarding sales results and productivity.


• Oversee all aspects of the daily operation of the Apartment’s Room Service operation.


• Supervise all Room Service personnel.


• Respond to guest complaints in a timely manner.


• Ensure proper set-up, breakdown and maintenance of all banquet functions.


• Work with the GM and keep him/her informed of F&B issues as they arise.


• Organize all documentation for shift work on a daily basis including pre-shift reports.


• Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems.


• Coordinate and monitor all phases of the Room Service operation.


• Ensure effective communications between each shift.


• Supervise the room service area in order to attract, retain, and motivate the employees.


• Ensure optimal level of service, quality, and hospitality are provided to guest.


• Ensure the timeliness and accuracy of the amenity set-up and delivery.


• Monitor and maintain proper running and cleanliness of banquet areas.


• Perform any other reasonable duties as required and directed.


• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.