Hotel Food and Beverage Waiter/Waitress (Yola) at Venmac Resources Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 hours ago

Additional Details

Job ID
111006
Job Views
23

Job Description






JOB DESCRIPTION




  • Welcoming and interacting with guests in a professional manner. 

  • Accurate taking of guest orders. 

  • Staying attentive to the needs of guests in the dining area. 

  • Making menu recommendations, answering questions and sharing additional information with restaurant patron. 

  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests. 

  • Delivering food from the kitchen to the guests. 

  • Performing shift duties like rolling silverware, per-bussing tables, wiping tables and removing debris and more.

  • Greet and escort customers to their tables.

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies) 

  • Prepare tables by setting up linens, silverware, and glasses 

  • Inform customers about the day’s specials 

  • Offer menu recommendations upon request 

  • Up-sell additional products when appropriate 

  • Take accurate food and drinks orders, using POS ordering software, order slips, or by memorization 

  • Check dishes and kitchenware for cleanliness and presentation and report any problems 

  • Arrange table settings and maintain a tidy dining area 

  • Deliver checks and collect bill payments 

  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning 

  • Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties) 

  • Follow all relevant health department regulations 

  • Provide excellent customer service to guests



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