Housekeepers (Yola) at Venmac Resources Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 hours ago

Additional Details

Job ID
111008
Job Views
23

Job Description






Job Details




  • Replace used amenities in guest rooms.

  • Fold towels, make beds, and ensure bathrooms are clean.

  • Remove trash, dirty linens and room service items.

  • Provide clean linens and towels for dirty ones.

  • Answer immediately to requests from guests, as well as from other departments. 

  • Load cart with supplies such as linens and move it to the required areas.

  • Enter guest rooms by adhering to proper procedures and ensure they are vacant.

  • Perform a check on all room appliances to ensure they are in good working condition.

  • Adjust furniture, desk items, and appliances when necessary.

  • Dust furnishings and walls and remove marks from them.

  • Carry out floor care duties in the hallway and guest rooms, and vacuum carpets where necessary.

  • Adhere to all safety, security and company procedures and policies.

  • Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the house keeping supervisor.

  • Keep uniform clean and make sure to appear professional always.

  • Ensure company standards are followed in welcoming and acknowledging all guests.

  • Expect the service needs of guests and provide them even before called upon to do so.

  • Genuinely appreciate and thank guests for their visit.

  • Apply professional language in communicating with guests and other people.

  • Greet guests and take care of requests

  • Communicate issues to next shift. Complete required paperwork.

  • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of guest.

  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

  • Check stocking levels of all consumables and replace when appropriate

  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices, as well as function in any capacity within the hotel and for any of her sister companies that require your service.

  • Any other assigned task by management.



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