• Application Deadline:
• Position: Business Process Analyst



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Data, Business Analysis and AI 
  
  

Job Summary

• The Business Process Analyst is tasked with analysing, designing, and enhancing business processes to drive efficiency and cost-effectiveness within the Business Operations unit.


• This role supports data-driven decision-making and assists in achieving the organization’s strategic objectives through streamlined operations.

Scope and Impact

• Analysis and redesign of business processes for operational efficiency


• Project management for process improvement initiatives


• Collaboration with other departments to ensure process alignment

Responsibilities

Process Analysis and Design:

• Evaluate and document current processes, identifying inefficiencies and improvement opportunities.


• Conduct data-driven assessments to understand workflow bottlenecks and redundancies.


• Create and maintain detailed process maps and documentation to support redesigned workflows.

Process Improvement Implementation:

• Work with the Operations Implementation and People Performance Executive to roll out recommended process improvements.


• Oversee implementation timelines and allocate resources for process change projects.


• Test new processes, gathering feedback to continuously refine workflows.

Project Management:

• Lead end-to-end process improvement projects, including planning, resource allocation, and monitoring progress against timelines.


• Utilize project management tools to track milestones, ensure deadline adherence, and manage resources effectively.


• Communicate project updates, challenges, and achievements to the Head of Business Operations.

Reporting and Performance Monitoring:

• Develop and maintain metrics to assess the impact and effectiveness of implemented processes.


• Prepare reports on performance trends, providing insights and recommendations for further optimization.


• Ensure compliance of implemented processes with Nigerian regulatory and internal standards.

Requirements

• Interested candidates should possess a Bachelor's Degree with 2 years experience.