• Application Deadline:
• Position: Customer Experience Officer



• Job Type Full Time



• Qualification First School Leaving Certificate



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

About the Role:

We are seeking an enthusiastic and customer-centric individual to join our team as a Part-Time Customer Experience Officer. This is a Saturday-only position, providing excellent customer service and support to our valued patrons. You will also play a key role in maintaining a clean and welcoming store environment.

Key Responsibilities:

• In-Store Customer Assistance:
  
  
  
  
  • Provide exceptional customer service to customers visiting our physical store on Saturdays.
  
  
  • Assist customers with product selection, answer questions, and provide personalised recommendations.
  
  
  • Address customer concerns and resolve issues promptly.
  
  
  • Ensure a positive and enjoyable shopping experience for all customers.
  
  
  
  


• Store Maintenance:
  
  
  
  • Maintain a clean and organized store environment.
  
  
  • Assist with light housekeeping duties, such as tidying shelves, dusting, and ensuring the store is presentable for customers.
  
  
  
  

Qualifications:

• Excellent communication and interpersonal skills, both written and verbal.


• Strong problem-solving and analytical skills.


• Ability to work independently and as part of a team.


• Passion for providing exceptional customer service.


• Strong attention to detail and organisational skills.


• Availability to work Saturdays is mandatory.