Branch Manager at The Concept Group

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
111104
Job Views
43

Job Description






Job Summary




  • The Branch Manager manages and oversees all branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis.

  • He/She is responsible for consistently improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.



Duties & Responsibilities




  • Oversee and manage all aspects of the business such as Accounting, HR, Sales and Operations

  • Developing and implementing sales plans and targets, ensuring they are met accordingly.

  • Drive sales team to meet individual targets for both liability & risk asset.

  • Generate profitable operating leases, assets and liabilities.

  • Recruit sales reps and partners to drive the mission of business expansion.

  • Segment the region for sales team to ensure better market penetration.

  • Evaluate sales strategies for performance against objectives, and making necessary changes as required.

  • Work closely with the strategy and marketing department to ensure consistency in the look and structure of sales collateral materials, packages and proposals etc.

  • Identify, develop, and implement processes towards improving customer satisfaction, sales efficiency, etc.

  • Ensure and maintain business relationships, resolving customer problems as needed.

  • Ensure the sales teams have adequate skills and information to carry out their duties.

  • Assist in evaluating employee performance and providing feedback and coaching as needed.

  • Observing and recognizing employee achievements and encouraging excellence in the work environment

  • Conducting regular sales and operations meetings.

  • Providing necessary sales and operations reports to the head office when due.

  • Participating in meetings and reporting accordingly.

  • Briefing employees on current sales goals, promotions, and other relevant information

  • Organizing marketing activities and events for the branch and increasing brand awareness for the company within the community.

  • Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.

  • Ensuring compliance with all applicable laws/regulations for the industry within state and country of branch location.

  • Assessing market conditions and identifying opportunities.

  • Managing budgets, allocating branch funds, operations, logistics and defining financial objectives.

  • Ensuring branch adherence to high ethical and professional standards.



Qualifications / Requirements




  • A Bachelor's Degree in Administration, Finance, Management, Marketing or a related field.

  • Advanced degrees, certifications and/or professional membership will be an added advantage

  • 5+ years progressive experience in a people management and sales role.

  • Good understanding of industry laws and regulations.

  • A drive to reach sales and service goals.

  • Excellent organizational and leadership skills.



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