• Application Deadline:
• Position: Waiter / Waitress



• Job Type Full Time



• Qualification OND



• Experience 1 - 4 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Responsibilities

• Greet and welcome guests entering the restaurant/Hotels


• Must be attentive in welcoming and seating guests.


• Must prepare and avail self for briefing to get instructions for the day


• Must maintain a personal hygiene and grooming before and during service


• Must be fully equipped for duty as per standard


• Must ensure that the service area and equipment are clean as per standard.


• Must lay up tables as per standard


• Must be fully knowledgeable about product on offer and any out of stock items.


• Must be prompt to take process and deliver food and drink orders.


• Communicate with cashier/barman to ensure correct charging of food, drinks and directly receive payments from guests.


• To be present at all times in service area during service.


• Clear dirty plates, cutlery and glasses as service progress.


• Does crumbing down and maintain general cleanliness of the service area.


• Must follow proper procedures for handling guests complaints (i.e. communicate details to supervisor)


• Should remained focused and attend to guest’s needs.


• Should be service oriented, as a good team member and have a positive attitude toward work and colleagues.


• Must have good communication and technical skills for service


• Must have a high degree of integrity, trust, respect, professionalism, honesty and care for guests.


• Must ensure that the service area/restaurant is always clean.


• Must close down restaurant as per laid down procedure.


• Must communicate at end of shift to the supervisor before leaving the station.


• Handle guest(s) requests and concerns promptly with courtesy.


• Ensure the safe keep of all inventory and service stocks.


• Be alert as well as cordial all the time.

Skills and knowledge

• Customer service skills.


• The ability to work well with others.


• The ability to accept criticism and work well under pressure.


• To be thorough and pay attention to detail.


• Excellent verbal communication skills.


• A desire to help people.


• Active listening skills.


• A good memory.


• Interested candidates should possess an OND qualification with 1 - 4 years experience.