Client Experience Executive / Sales Representative at Pixels Digital Limited

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
6 days ago

Additional Details

Job ID
111387
Job Views
23

Job Description






Responsibilities




  • Developing strategies to raise customers’ pool, expand outlet traffic and optimize profitability

  • Meeting outlet’s goals by training, motivating, mentoring and providing feedback to staff

  • Ensuring high levels of customer satisfaction through excellent service

  • Maintain outstanding outlet’s condition and visual merchandising standards

  • Report on buying trends, customer needs, profits etc

  • Propose innovative ideas to increase market share

  • Deal with all issues that arise from staff or customers (complaints, grievances etc)

  • Participate in the development of new product marketing strategies to existing/ potential customers.



Requirements and Skills




  • B.Sc Degree in Business Administration or relevant field

  • Proven successful experience as a retail Sales rep, Store Supervisor, Marketing Executive, Customer Experience or a similar role

  • Leading skills and business orientation

  • Customer management skills

  • Strong organizational skills

  • Good communication and interpersonal skills

  • Proficiency in MS Office, as well as CRM software.



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