• Application Deadline: Thu, 16 Jan 2025 00:00:00 GMT
• Position: Telemarketing Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Role Profile

As an enthusiastic and result-driven Telemarketer, you will be responsible for generating sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.

Responsibilities

• Present purchase offers to sellers for consideration.


• Use scripts to provide information about the property’s features, prices, etc., and present their benefits


• Negotiate prices or other sales terms.


• Appraise property values and negotiate prices or other sales terms.


• Generate and prequalify leads for the sales and Business Development team for conversion


• Compare a property with similar properties that have recently sold to determine its competitive market price.


• Advise clients on market conditions, prices, legal requirements, and related matters.


• Promote sales of properties through advertisements and participation in multiple listing services.


• Professionally conduct telemarketing activities for companies and product


• Receive and resolve customer complaints from all channels either through calls or social media


• keep records of calls, sales, and useful information


• Prepare and present weekly telesales report


• Execute other tasks as assigned by the Property Manager 

Qualifications

• Bachelor's degree in marketing, communications, advertising, business administration, or a related field.


• Minimum of 2 years experience as a telemarketer in a well-structured and process-driven environment


• Solid knowledge of online customer engagement platforms and channels.


• Proficiency in MS Office and CRM software


• Exceptional interpersonal skills and a client-centered approach.


• Sound knowledge of data analytics for reporting


• Excellent communications skills