Job Description
Key Responsibilities
Room Cleaning and Maintenance:
- Clean guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms.
- Replenish room supplies such as towels, toiletries, and amenities.
- Check for maintenance issues (e.g., leaks, broken fixtures) and report them to the maintenance team.
Public Area Maintenance:
- Ensure cleanliness and tidiness of lobbies, hallways, elevators, and other shared spaces.
- Maintain cleanliness in back-of-house areas such as staff lounges and storage rooms.
Laundry and Linen Management:
- Handle and sort linens and towels for laundering.
- Deliver fresh linens and remove soiled ones as required.
Guest Interaction:
- Respond to guest requests, such as additional towels or extra cleaning, promptly and courteously.
- Handle guest complaints or escalate them to the supervisor for resolution.
Safety and Hygiene Compliance:
- Use cleaning equipment and chemicals safely and according to hotel standards.
- Follow health and safety regulations, including proper disposal of waste.
Inventory and Supplies:
- Monitor and report inventory levels of cleaning supplies and amenities to the supervisor.
- Ensure housekeeping carts are stocked and organized at all times.
Requirements
- Candidates should possess a minimum of First School Leaving Certificate (FSLC).