• Application Deadline: Sun, 31 Jul 2022 00:00:00 GMT
• Position: Administrative / Front Desk Officer


• Job Type Full Time


• Qualification OND


• Experience 2 years


• Location Lagos


• Job Field Customer Care 
  

Job Summary

• The company is seeking to employ a responsible and responsive Administrative / Front Desk Officer who will provide customer service/reception and administrative duties in our Lagos office.

Responsibilities

• Welcoming and attending to visitors and customers


• Follow up / liaise with customers on phone using ARWA customer care approach.


• Process sales orders that reach the company by telephone, letter, e-mail or website


• Keep track of daily, weekly, and monthly sales, and submit reports and relevant documentation as required


• Attend meetings, take notes and accurately type minutes / documents as required


• Learn and understand Alex Reid West Africa product offering.


• Use a range of office software, including email, spreadsheets, databases and company in-house financial system (i.e. QuickBooks) for processing orders, record keeping


• Running errands


• Maintain office budget (petty cash), and ensure expenditure receipts and documentation are recorded and filled


• Monitor company email account(s), and respond to queries within defined time


• To assist with the dissemination of information e.g. updating ARWA Website and relevant social media pages, preparing and sending out SMS to customers.

Requirements

• OND qualification with a minimum of 2 years experience.