• Application Deadline:
• Position: Customer Representative



• Job Type Full Time



• Qualification OND , Secondary School (SSCE)



• Experience



• Location Lagos




• City Ajah




• Job Field Customer Care 
  
  

• We are looking for a Customer Representative to ensure excellent service delivery, addressing inquiries and concerns with professionalism and efficiency.

Key Responsibilities:

• Handle customer inquiries, complaints, and requests via phone, email, or in person.


• Maintain accurate customer records and assist in resolving issues promptly.


• Process orders, forms, applications, and requests.


• Provide accurate information about products and services.


• Follow up with customers to ensure their satisfaction.


• Collaborate with other departments to resolve customer issues.

Requirements:

• Proven experience in customer service or customer-facing roles.


• Strong communication skills and a problem-solving mindset.


• Ability to work under pressure and meet deadlines.


• Knowledge of CRM software and customer service procedures.


• Friendly and patient demeanor.


• High school diploma or equivalent; a degree in business or a related field is an advantage.