We are in search of a Sales Assistant to help customers identify and purchase products they desire.
As a Retail Sales Assistant you will be responsible for attending to customer enquiries, In-store walk-ins, selling, restocking and merchandising.
The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.
If you are passionate about fashion, customer service and are willing to put your strengths into delivering the highest level of value to a business, read on for more details about this role.
Responsibilities
Respond to all client enquiries and bookings via email, phone call, text message, social media and physically
Follow up with client orders to ensure they are delivered to clients in a timely manner
Maintain cleanliness of the workspace
Welcome and attend to all clients who visit the store
Record daily sales, receive and follow up on payment of all client orders
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers’ needs and wants
Recommend and display items that match customer needs
Manage point-of-sale processes
Actively involved in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Follow all companies policies and procedures Requirements.
Requirements
Candidates should possess a Bachelor's Degree / FSLC / HND / NCE / OND qualification with relevant experience.
Excellent verbal and written communications skills
Excellent interpersonal skills
Customer service focused
Proficiency in using Excel to record sales
Excellent organization and follow-through skills
Deadline oriented
Friendly, helpful, confident and engaging personality