• Application Deadline: Wed, 15 Jan 2025 00:00:00 GMT
• Position: Experience Officers



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Bayelsa , Lagos




• City Jibowu , Ojo




• Job Field Travels & Tours 
  
  

Location:  Jibowu/Akpakpava/Old Ojo/Bayelsa

Key Responsibilities 

• Sell bus tickets at GIGM terminals to walk-in guest 


• Make and/or change travel reservations for walk-in guests using the online booking system


•  Create and maintain guest reservation records 


• Resolve service problems by clarifying the guest complaint via phone, email, and in person 


• Forward booking/travelling reschedule request to the concerned unit 


• Serve guests by providing service information related to travelling schedule, fare, & payment 


• Announce arrival and departure information using the public address system 


• Assist in guest luggage check-in Ensure customer complaints & emergency concerns are escalated to the appropriate quarters 


• Adhere to the company’s policy on guaranteed reservations and no-shows. 


• Promote goodwill by being courteous, friendly & helpful to guests, managers & fellow employees. 


• Promote the online booking, app downloads and other products and services of the company to customers 


• Kindly note that your duties may be reasonably modified at the company’s discretion.