• Application Deadline:
• Position: Assistant General Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Edo




• City Benin




• Job Field Hospitality / Hotel / Restaurant 
  
  

Key Responsibilities:

• Assist the Manager in daily hotel operations, including guest services, staff supervision, and problem resolution.


• Coordinate with department heads to ensure seamless operations across all hotel functions.


• Monitor performance metrics and implement improvements to enhance guest satisfaction.


• Handle guest complaints and feedback professionally, escalating issues to the Manager when necessary.


• Ensure compliance with hotel policies, health, and safety regulations.


• Participate in staff recruitment, training, and scheduling to maintain a skilled and motivated team.


• Oversee inventory and supply management, ensuring all resources are adequately stocked.


• Prepare reports and updates for the Manager on operational performance and areas for improvement.

Qualifications:

• Proven experience in a supervisory or managerial role within the hospitality industry.


• Strong leadership, communication, and problem-solving skills.


• Ability to manage multiple tasks efficiently and work under pressure.


• Knowledge of hotel management software and operational procedures.


• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).


• Exceptional organizational skills and attention to detail.