Porter at Musada Hotels and Luxury Suites

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
111857
Job Views
62

Job Description






Job Description




  • Greet guests warmly upon arrival and assist with unloading luggage from vehicles.

  • Escort guests to their rooms, handle luggage, and explain room features and hotel amenities.

  • Respond to guest inquiries and special requests courteously.

  • Organize and store luggage securely for early arrivals and late departures.

  • Deliver packages, laundry, and room service items to guest rooms.

  • Ensure the hotel lobby, entrance, and other public areas are clean and presentable.

  • Report maintenance issues or damages to the appropriate department promptly.

  • Assist with setting up meeting rooms or event spaces as required.

  • Assist guests during emergencies by following hotel protocols.

  • Ensure walkways and entrances are clear and hazard-free.

  • Assist guests with transportation needs, including calling taxis.

  • Address minor guest complaints or refer them to the Guest Relations Officer.

  • Provide information about hotel services, local attractions, and directions.



Job Requirements




  • Candidates should possess an SSCE / HND / OND / BSc qualification.

  • 1-2 years prior experience in a hospitality environment is needed.

  • Excellent communication and interpersonal skills.

  • Friendly, professional demeanour with a guest-focused attitude.

  • Physically fit and able to lift heavy luggage repeatedly.

  • Ability to work flexible shifts, including nights, weekends, and holidays.

  • Knowledge of hotel operations and local attractions is an advantage.

  • Due to the nature of the role and operational requirements, this position is open to MALE APPLICANTS ONLY.



Work Environment:




  • Fast-paced hotel setting with regular guest interaction.

  • Standing for extended periods and lifting/carrying luggage of various weights.



Similar Jobs

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept