Job Description
JOB DESCRIPTION:
DIGITAL MARKETING OFFICER:
- Monitor social media channels and engage with followers.
- Schedule and publish daily posts across social media platforms.
- Track and analyse key performance metrics (KPIs) for ongoing campaigns.
- Respond to online inquiries and comments promptly.
- Ensure timely content delivery.
- Review the performance of all digital marketing campaigns.
- Conduct a team meeting to discuss upcoming marketing activities.
- Develop new strategies for increasing online engagement and patient acquisition.
- Update the clinic's website with any new promotions or information.
- Coordinate with the CRM team to ensure consistent messaging.
- Prepare a detailed report on the performance of digital marketing efforts.
- Review and adjust digital marketing strategies based on performance data.
- Plan and launch major digital marketing campaigns.
- Conduct a competitor analysis to stay updated on industry trends.
- Attend training or workshops to stay current with digital marketing best practices.
- Ensures that all targets as presented by the Business Manager are met.
CONTENT CREATOR:
- Creating content which will catch maximum customer interest.
- Writing and reviewing content for websites, social media pages and public communications.
- Optimize Search Engine Optimization driven content and increase the site traffic.
- Monitor the increase in traffic due to new content and take actions accordingly to improve the traffic metrics.
- Brainstorming and suggesting new ways to improve the traffic by tapping into new platforms and channels.
- Maintain consistency in content and ensure alignment with the brand history and plans.
- Identify customers needs in relation to the company and write content to cater those needs.
- Update the website, social media and content pages periodically.
- Interacting with customers and other stakeholders via the company’s social media accounts.
- Researching social media trends and informing management of changes that are relevant to the company’s marketing activities.
SKILLS:
- Effective Communication skills.
- Negotiation skills.
- Time management.
- Product knowledge.
- Active listening.
- Email marketing.
- Digital advertising.
- Analytical skills.
- Good knowledge of HTML and CSS.
- Computer literacy.
- Content Marketing.
- Organizational skills.
- Marketing Analytics.
- Presentation skill.
- Accuracy.
- Punctuality.
- Outstanding inter-personal skill.