• Application Deadline: Thu, 30 Jan 2025 00:00:00 GMT
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Abuja , Anambra




• City Onitsha




• Job Field Customer Care  , Medical / Healthcare 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Duties

Administrative Duties:

• Act as the front-line customer service support for incoming and outgoing calls from customers, clients, potential clients, and doctors/centers for lab results.


• Participate / support all company's marketing and branding campaigns.


• Coordinate courier services and maintain professional and courteous behavior to ensure customer satisfaction.


• Provide other registration/clerical and billing support as required.


• Ensure proper housekeeping.


• Perform all duties and responsibilities with understanding and respect for the patient’s rights and strict confidentiality.


• Perform other related duties as required.

Education, Qualifications & Experience

• B.Sc./HND in Biological Sciences


• Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.


• Excellent computer skills


• Excellent organizational skills to manage multiple tasks promptly.


• Proficient use of clinical laboratory information systems.