Job Description
Must have skills
- Good analytical skills
- Excellent negotiation skills
- High-level influencing and interpersonal skills
- Excellent critical thinking and solution-oriented
- Must be street savvy and conversant with Lagos envi
- Must be efficient in follow up for Debt repayment
- Good knowledge of Credit Portfolio monitoring activities.
Qualification and Experience
- Minimum of HND or Degree from any reputable University or Polytechnic.
- Minimum of 3-4 years working experience in Loan and Debt Recovery service.
- Hands-on experience working in a Microfinance and/or FINTECH space
- Strong planning, organizational and time management abilities
- Experience in database Management.
Responsibilities.
- Follow up with major debtors to resolve Loan repayment challenges before default.
- Ensure and enforce repossession/recovery of Assets and properties of defaulting Loan
- Monitor Loan Portfolio of the Bank for the purpose of resolving issues with NPL (Non Performing Loans) and scaling down the overall Portfolio at Risk of the Bank.
- Carry out regular calls, site and follow up visits, to implement remedial strategies and action plans agreed with the Team Lead.
- Raise and tender Demand Notices to defaulting customers of the Bank
- Provide progress reports on interactions with Loan Customers in respect of Loan repayment status.
- Monitor and obtain background information and feedback on all accounts assigned to the Assets & Recovery Agencies to ensure Accounts allocated to them are fully recovered.
- Monitoring and recovery of past due and expired Loans in the Bank.
- Preparation and recommendation of strategies for recoveries on major assigned accounts to the management.
- Negotiation of suitable repayment plans with defaulting Customers who are willing but unable fully repay their past due obligations in one instalment.
- Expand and maintain the customer base of the firms debt recovery team
- Have an appropriate level of knowledge of all clients’ business, background and circumstances and fully understand the client requirements.
- Issue County Court judgments, prepare and issue Statutory Demands, as well as enforcing money judgments outside of jurisdiction and bankruptcy petitions, winding up petitions and applications for carriage.
- Maintain high standards of financial management and record keeping.
- Maintain up to date knowledge and understanding of appropriate regulations and internal policies and procedures in relation to debt recovery.