• Application Deadline:
• Position: Head of Support Service Group



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Human Resources / HR 
  
  

Job Summary

• To lead a team of dynamic and enterprising individuals committed to the service and support culture of the office. Ensure the organization runs smoothly through an efficient planning, implementation, and supervision system. To serve as a backstop for the COO in the overall administrative role.

Core Roles

• Planning


• Controlling


• Corporate Communication


• Leadership


• HR/Policy Management


• Office Administration


• Asset Management and Control


• Vendor Management and Contracting

Job Description

• Plan, implement, and coordinate functions related to general administrative support, facilities/assets management, supply logistics, and human resource administration


• Champions the execution of the company’s strategic plans in relation to its human and physical assets


• Ensuring that the office systems, controls, policies, procedures, internal processes, and workspaces follow current regulations or legislation.


• Establish, monitor, review and upgrade systems, policies, risk management control and procedures to maintain the highest standard of operational excellence


• Create a platform for the office team to excel by enhancing their knowledge and skills through support, training, and coaching


• Supervise staff as they perform basic office tasks, such as answering phones, and directing visitors, planning for meetings or travel, and distributing mail.


• Ensure business recovery plans are in place and lead disaster recovery efforts


• Manage the organization’s internal and external communication process


• Create and implement plans to drive results and meet set targets


• Create, review, and report department data and use this information to solve potential problems or strengthen performance.


• Ensure that there is maximum availability of the company’s resources to staff for the effective execution of their jobs


• Clearly delegates both routine and important tasks and distributing workload appropriately


• Accountable for the proper vendor management and contract executions


• Undertake other duties as may be required from time to time by Executive Management.

Goals

• Accurate personnel selection


• Motivated workforce


• Strategic management of the Company’s employees


• Seamless office management systems


• Effective management and coordination of the interchange between sales, operations, and finance in project management

Qualifications

• Bachelor’s degree in any field


• 5+ years in handling management positions

Skills and Competencies:

• Policy formulation and enforcement


• Maturity and leadership skills


• Knowledge of administrative operations


• Strong planning, critical thinking, problem-solving, and time management skills.


• Ability to analyse information and develop effective solutions


• Creative thinker, excellent listener, and a good communicator


• Strong upward and downward leadership within the organization


• Drive for results


• Timely decision-making


• Ability to work well under pressure and meet deadlines


• Team player


• People management


• Leadership


• Excellent communication ability